Streamlined and hassle-free, our website offers a seamless ordering experience, eliminating the need for creating an account. With just a few essential details, you can effortlessly place your order.
Our payment options cater to your convenience. For orders under 25,000/-, we offer Cash on Delivery (COD), ensuring flexibility and ease of payment. For orders exceeding 25,000/-, we facilitate secure Bank Transfers.
We've partnered with Leopard Courier, a trusted name in
logistics, to ensure swift and reliable delivery services across Pakistan.
Our
delivery timeline is tailored to your location for optimal efficiency. Orders
placed outside Karachi typically arrive within 2 to 7 days. Meanwhile, for our
valued customers within Karachi, we offer the convenience of same-day delivery.
We care about our customers and provide a friendly Refund and Exchange Policy. So that our customers feel secure while shopping at w11stop.
Following are the policies which will be applied for the return and exchange of the ordered products.
- Our return/exchange policy ensures that all items must be returned with original accessories and documentation.
- Processing may take up to two weeks.
- If you receive the wrong item, please refrain from using it and it will be exchanged.
- Return shipping charges are your responsibility unless the product is defective.
- Only regular-priced items qualify for refunds.
- Malfunctions due to improper use are not covered, nor are burned products eligible for return.
- Defective items will be repaired, exchanged, or refunded.
- Please report any shipping damage within 3 days.
- Claims for refunds/exchanges must be made within 3 days of receiving the order, and returns are only accepted for unused products in their original condition.
- Local store pickups require in-store claims for refund/exchange.
- Refunds/exchanges are processed after testing returned items.
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